Assessments

Human-led reviews of how your lifecycle messages perform. Each assessment produces written findings and a practical briefing — not another product to install.

Two colleagues reviewing printed reports at a wooden desk

Lifecycle Messaging Performance Review

A structured review of how your welcome, nurture, and re-engagement messages actually perform across the customer journey.

Remote working sessions with optional Birmingham meeting · Fixed project fee from £2,850

Notebook and pen beside printed correspondence drafts

Welcome Series Audit

Focused examination of first-contact and early nurture messages that set retention expectations.

Remote audit with written findings · From £1,450

Person working at a laptop with notes nearby

Re-engagement Path Review

Assessment of win-back and dormant-audience messages to see which prompts still earn a reply.

Remote review with briefing call · From £1,650

Professional in a light office reviewing documents

Quarterly Messaging Health Check

Recurring checkpoint on lifecycle messaging performance so seasonal shifts do not go unnoticed.

Recurring remote sessions · From £980 per quarter